When You Have an Unknown Charge in Your Statement
This transaction is from D2Pass or a D2Pass related site.
A D2Pass related site may provide the following services:
- Paid Chat Service (with pre-purchased points)
- Download Movie Subscriptions
- PPV Movies
- Paid Email
1. Please Confirm Before Contacting Us
- The shop name is different from the site name provided by D2Pass and D2Pass related sites.
- D2Pass related sites provide "Paid Chat Service (with pre-purchased points)," "Download Movie Subscriptions," "PPV Movies," and "Paid Email Services".
- If you remember that you were registered on the D2Pass related site and have forgotten your password, please contact us HERE.
- If you remember that you were registered on the D2Pass related site and do not know the name of the site you are using, please log in to D2Pass and confirm from HERE.
The Transaction Date On Your Statement May Be Different From The Actual Purchase Date
- Sometimes transactions may take longer to settle, therefore the date you purchased may differ from the date shown on your bank statement.
Family / Friend's Use?
- There are many cases which a family member or friend has actually purchased the services in question. Before you contact us, please check with your family and friends.
2. This May Be A Recurring Transaction
"Free" or "Free Trial" service may have become a recurring subscription service automatically.
- If you believe that you may have registered at a D2pass related site but can not remember the name of the site or if the service has been automatically continued even though you have withdrawn, please contact us from HERE.
You Need to Cancel a Subscription
- If you remember the registration of the D2pass related site, and you know the name of the site you are using, please click HERE for cancellation.
3. Contact Us
- Please fill out the unknown charge inquiry form from HERE to contact us.